Refund policy

Girasella Grip Return & Exchange Policy

At Girasella Grip, we take pride in the quality of our products and carefully inspect every order before it ships to ensure it meets our quality standards.

All Sales Are Final

Due to the nature of our products, all sales are final. We do not offer refunds or exchanges for purchased items.

Defective Items

If you receive an item that is defective, you have 7 days to contact us so we can review the issue. If the item is confirmed to be defective and is out of stock, we may issue store credit for the value of the item.

Return Process for Defective Items

If your item qualifies for a return due to a confirmed defect:

1. Contact Girasella Grip with your order number, a description of the issue, and photos of the defective item.
2. Once your claim is reviewed and approved, we will provide you with a prepaid shipping label to return the item to us.
3. Once we receive and inspect the returned item, we will issue store credit if the item is out of stock and qualifies under this policy.

Please note that store credit is not issued until the returned item has been received and inspected by our team.

Thank you for supporting Girasella Grip, a small Latina-owned business. We appreciate your support and want you to feel confident shopping with us!

Questions? Please contact us at info@girasellagrip.com